» Support   » Contact Support

CADWorx & Analysis Solutions (CAS) Dealer Support Contacts

US & Canadian customers: To receive support, go to Smart® Support if you already have a login. If you do not have a user login, click here to request one. If you are a maintenance customer, you have access to our knowledge base, technical tips, and downloads.

International customers
: Look up your country of residence in the table below and send e-mail or phone your local support office. If Smart Support is available, your local support contact can give you instructions for filing Service Requests online.



Country Dealer/Hexagon PPM Office Support Email Support Phone Smart® Support Available
Afghanistan ImageGrafix UAE support@igfzco.com +971 4 880 0857 Yes
Albania Numikon support@numikon.hr +385 1 6448006 Yes
Andorra Intergraph Spain
Intergraph France
enrique.savoini@hexagon.com
support-france@ingr.com
+3491 708 88 37
+33 (1) 45603068
Yes
Angola Chempute support@chempute.com +27-31-7646840 Yes
Argentina Alas Ingenieria gfavalessa@alasingenieria.com +54-291-4518286 Yes
Armenia Intergraph UK support-icas-nw-europe.ppm@hexagon.com +44 1332 207740 Yes
Aruba Intergraph CAS crm.ppm@hexagon.com +1 800.766.7701 Yes
Australia Cortex support@cortex.com.au +61 (3) 9543-5225 Yes
Austria Intergraph Germany support-germany.ppm@hexagon.com +49 (0) 89 96106-4862 Yes
Azerbaijan Intergraph UK support-icas-nw-europe.ppm@hexagon.com +44 1332 207740 Yes
Bahrain ImageGrafix UAE support@igfzco.com +971 4 880 0857 Yes
Bangladesh ImageGrafix India support@iges.in +91 1-800-102-4437 Yes
Belarus Intergraph UK support-icas-nw-europe.ppm@hexagon.com +44 1332 207740 Yes
Belgium Intergraph UK support-icas-nw-europe.ppm@hexagon.com +44 1332 207740 Yes
Belize Intergraph Mexico gabriela.escobar@hexagon.com +52 55 55255594 x3004 Yes
Bhutan ImageGrafix India support@iges.in +91 1-800-102-4437 Yes
Bolivia QPS juan.aliaga@qualityprofessionalsoftware.com +51 (1) 652-6077 Yes
Bosnia and Herzegovina Numikon support@numikon.hr +385 1 6448006 Yes
Botswana Chempute support@chempute.com +27-31-7646840 Yes
Brazil N.A Tecnologia e Sistemas de Informatica
supporte@natecnologia.com.br +55 11-2574-6195
Yes
Brazil Sisgraph Ricardo.Cunha@hexagon.com +55 11 3889-2083 Yes
Brunei Intergraph Singapore sim.daniel@hexagon.com +65 67730902 Yes
Bulgaria Intergraph UK support-icas-nw-europe.ppm@hexagon.com +44 1332 207740 Yes
Cambodia Intergraph Singapore sim.daniel@hexagon.com +65 67730902 Yes
Cameroon Chempute support@chempute.com +27-31-7646840 Yes
Canada CodeCAD support@codecad.com (403) 261-3930 Yes
Central African Republic Chempute support@chempute.com +27-31-7646840 Yes
Chad Chempute support@chempute.com +27-31-7646840 Yes
Chile Pixis jperalta@pixis.cl +56(2) 678-7800 Yes
China AECSoft aecsoft@aecsoft.com.cn +86-10-58815861-601 Yes
Colombia Xsystem miguel.estupinan@xsystemla.com;
weimar.garcia@xsystemla.com
+57(1) 416-0177 Yes
Congo Chempute support@chempute.com +27-31-7646840 Yes
Costa Rica Intergraph Mexico gabriela.escobar@hexagon.com +52 55 55255594 x3004 Yes
Croatia Numikon support@numikon.hr +385 1 6448006 Yes
Cyprus DePlan Soft sales@deplan.gr +30 (2310) 556966 Yes
Cyprus Edaliograph, Ltd. contact@edaliograph.com +357 96569733 Yes
Czech Republic Datacomp Sp. z o.o.
m.wojtasiewicz@datacomp.com.pl +48 (12) 4129977 Yes
Denmark Intergraph UK support-icas-nw-europe.ppm@hexagon.com +44 1332 207740 Yes
Dominican Republic Intergraph Venezuela esther.rosario@hexagon.com +58 212-959-5344 Yes
Ecuador QPS juan.aliaga@qualityprofessionalsoftware.com +51 (1) 652-6077 Yes
Egypt ImageGrafix UAE support@igfzco.com +971 4 880 0857 Yes
El Salvador Intergraph Mexico gabriela.escobar@hexagon.com +52 55 5525 5594 x3004 Yes
Equitorial Guinea Chempute support@chempute.com +27-31-7646840 Yes
Estonia Intergraph linas.gabrielaitis@hexagon.com +49 1728393866 Yes
Ethiopia Chempute support@chempute.com +27-31-7646840 Yes
Finland Intergraph UK support-icas-nw-europe.ppm@hexagon.com +44 1332 207740 Yes
France Intergraph France support-france@ingr.com +33 (1) 45603068 Yes
French Guyana Intergraph Venezuela esther.rosario@hexagon.com +58 212-959-5344 Yes
Gabon Chempute support@chempute.com +27-31-7646840 Yes
Georgia Intergraph UK support-icas-nw-europe.ppm@hexagon.com +44 1332 207740 Yes
Germany Intergraph Germany support-germany.ppm@hexagon.com +49 (0) 89 96106-4862 Yes
Ghana Chempute support@chempute.com +27-31-7646840 Yes
Greece DePlan Soft info@deplan.gr +30 (2310) 556966 Yes
Guatemala Intergraph Mexico gabriela.escobar@hexagon.com +52 55 5525 5594 x3004 Yes
Guyana Intergraph Venezuela esther.rosario@hexagon.com +58 212-959-5344 Yes
Haiti Intergraph Venezuela esther.rosario@hexagon.com +58 212-959-5344 Yes
Holland Intergraph UK support-icas-nw-europe.ppm@hexagon.com +44 1332 207740 Yes
Honduras Intergraph Mexico gabriela.escobar@hexagon.com +52 55 5525 5594 x3004 Yes
Hungary Delite Soft s.r.l support@delitesoft.ro +40 244 596 545 Yes
Iceland Intergraph UK support-icas-nw-europe.ppm@hexagon.com +44 1332 207740 Yes
India ImageGrafix India support@iges.in +91 1-800-102-4437 Yes
Indonesia Intergraph Singapore sim.daniel@hexagon.com +65 67730902 Yes
Iraq ImageGrafix UAE support@igfzco.com +971 4 880 0857 Yes
Ireland Intergraph UK support-icas-nw-europe.ppm@hexagon.com +44 1332 207740 Yes
Israel Intergraph Israel support-icas-nw-europe.ppm@hexagon.com +972 4 877 9191 x1226 Yes
Italy Microtechno support@microtechno.net +39 06.52.19.249 Yes
Italy Intergraph Italy siebel.it.ppm@hexagon.com +39 02 575-451 Yes
Ivory Coast Chempute support@chempute.com +27-31-7646840 Yes
Japan Intergraph Japan tech.jp.ppm@hexagon.com +81 45 640 1192 Yes
Japan
Alfatech
bj-support@alfatech.jp
+81 6 6300 0306
Yes
Jordan ImageGrafix UAE support@igfzco.com +971 4 880 0857 Yes
Kazakhstan ALCOR shleikher@alcor.kz +7 701 7630950 Yes
Kenya Chempute support@chempute.com +27-31-7646840 Yes
Korea
CNG SOFTEK Co. Ltd
leeih@cngst.com +82-2-529-0841 Yes
Korea USIS Co. Ltd. (formerly GNANG) owk1115@usis.kr +82 (2) 598-4227 Yes
Korea Infra Information Technology Co., Ltd. nklee@infrait.co.kr +82 (2) 3467-5037 Yes
Korea GSOffshore Co., Ltd. cy.yoon@gsoffshore.co.kr +82 (70) 4892-7234 Yes
Kosovo Numikon support@numikon.hr +385 1 6448006
Yes
Kuwait ImageGrafix UAE support@igfzco.com +971 4 880 0857 Yes
Kuwait CyberMAK Information System W.L.L.
sam.cybermak@makgarafi.net
+00 965 99408756
Yes
Kyrgyzstan Intergraph UK support-icas-nw-europe.ppm@hexagon.com +44 1332 207740 Yes
Latvia Intergraph
linas.gabrielaitis@hexagon.com
+49 1728393866
Yes
Lebanon ImageGrafix UAE support@igfzco.com +971 4 880 0857 Yes
Lesotho Chempute support@chempute.com +27-31-7646840 Yes
Liberia Chempute support@chempute.com +27-31-7646840 Yes
Libya Chempute support@chempute.com +27-31-7646840 Yes
Liechtenstein Intergraph UK support-icas-nw-europe.ppm@hexagon.com +44 1332 207740 Yes
Lithuania Intergraph linas.gabrielaitis@hexagon.com +49 1728393866 Yes
Luxembourg Intergraph UK support-icas-nw-europe.ppm@hexagon.com +44 1332 207740 Yes
Macedonia Numikon support@numikon.hr +385 1 6448006
Yes
Madagascar Chempute support@chempute.com +27-31-7646840 Yes
Malawi Chempute support@chempute.com +27-31-7646840 Yes
Malaysia Intergraph Malaysia huiwah.lim@hexagon.com +65 67795122 Yes
Mauritius Chempute support@chempute.com +27-31-7646840 Yes
Mexico Intergraph Mexico gabriela.escobar@hexagon.com +52 55 5525 5594 x3004 Yes
Moldova Intergraph UK support-icas-nw-europe.ppm@hexagon.com +44 1332 207740 Yes
Mongolia AECSoft aecsoft@aecsoft.com.cn +86-10-58815861-601 Yes
Montenegro Numikon support@numikon.hr +385 1 6448006 Yes
Morocco Intergraph France support-france@ingr.com +33 1 4560 3171 Yes
Mozambique Chempute support@chempute.com +27-31-7646840 Yes
Myanmar (Burma) ImageGrafix India support@iges.in +91 1-800-102-4437 Yes
Namibia Chempute support@chempute.com +27-31-7646840 Yes
Nepal ImageGrafix India support@iges.in +91 1-800-102-4437 Yes
Netherlands Intergraph UK support-icas-nw-europe.ppm@hexagon.com +44 1332 207740 Yes
New Zealand Cortex support@cortex.com.au +61 (3) 9543-5225 Yes
Nicaragua Intergraph Mexico gabriela.escobar@hexagon.com +52 55 5525 5594 x3004 Yes
Nigeria Chempute support@chempute.com +27-31-7646840 Yes
Norway Intergraph UK support-icas-nw-europe.ppm@hexagon.com +44 1332 207740 Yes
Oman ImageGrafix UAE support@igfzco.com +971 4 880 0857 Yes
Pakistan Technotrade support@technotrade.com.pk +92-42-352-11565 Yes
Panama Intergraph Mexico gabriela.escobar@hexagon.com +52 55 5525 5594 x3004 Yes
Paraguay Intergraph Venezuela esther.rosario@hexagon.com +58 212-959-5344 Yes
Peru QPS juan.aliaga@qualityprofessionalsoftware.com +51 (1) 652-6077 Yes
Philippines Intergraph Malaysia huiwah.lim@hexagon.com +65 67795122 Yes
Poland CIM-mes Projekt Sp. z o.o. support@cim-mes.com.pl +48 22 631 22 44 Yes
Poland
Delite Soft s.r.l support@delitesoft.ro +40 244 596 545 Yes
Poland
Datacomp Sp. z o.o. m.wojtasiewicz@datacomp.com.pl +48 (12) 4129977 Yes
Portugal Intergraph Spain enrique.savoini@hexagon.com +3491 708 88 37 Yes
Qatar ImageGrafix UAE support@igfzco.com +971 4 880 0857 Yes
Romania Delite Soft s.r.l support@delitesoft.ro +40 244 596 545 Yes
Russia CADFEM-CIS alexander.belov@cadfem-cis.ru +7 (495) 644-0608 Yes
Russia Russkiy SAPR-Engineering komrakov@rusapr.ru +7 (495) 744 00 11 Yes
Rwanda Chempute support@chempute.com +27-31-7646840 Yes
Saudi Arabia
Compusoft
info@compusoft.com
+966 138144753
Yes
Saudi Arabia ImageGrafix UAE support@igfzco.com +971 4 880 0857 Yes
Serbia Numikon support@numikon.hr +385 1 6448006 Yes
Singapore Intergraph Singapore sim.daniel@hexagon.com +65 67730902 Yes
Slovakia Datacomp Sp. z o.o. m.wojtasiewicz@datacomp.com.pl +48 (12) 4129977 Yes
Slovenia Numikon support@numikon.hr +385 1 6448006 Yes
Somalia Chempute support@chempute.com +27-31-7646840 Yes
South Africa Chempute support@chempute.com +27-31-7646840 Yes
Spain Intergraph Spain enrique.savoini@hexagon.com +3491 708 88 37 Yes
Sri Lanka ImageGrafix India support@iges.in +91 1-800-102-4437 Yes
Suriname Intergraph Venezuela esther.rosario@hexagon.com +58 212-959-5344 Yes
Swaziland Chempute support@chempute.com +27-31-7646840 Yes
Sweden Intergraph UK support-icas-nw-europe.ppm@hexagon.com +44 1332 207740 Yes
Switzerland Intergraph Germany support-germany.ppm@hexagon.com +49 (0) 89 96106-4862 Yes
Taiwan Autosoftware ASSUPPORT@autosoft.com.tw +886 (2) 2690-7990 Yes
Tajikistan Intergraph UK support-icas-nw-europe.ppm@hexagon.com +44 1332 207740 Yes
Thailand Neon Infotech neoninfotech@neoninfotech.com +662 6617112-3 Yes
Trinidad & Tobago
Advanced Intelligent Modeling Solutions (AIMS)
rajesh.boodoo@aimstt.com
john.brady@aimstt.com
+1 868 290 0304
Yes
Trinidad & Tobago Intergraph Venezuela esther.rosario@hexagon.com +58 212-959-5344 Yes
Tunisia Intergraph France support-france@ingr.com +33 (1) 45603068
Yes
Turkey BAYTEK Engineering
info@baytekmuh.com
murat.baykan@baytekmuh.com
+90 (0) 312 386 0621
+90 (0) 541 252 4994
Yes
Turkey K2 Engineering bekirakcay@hotmail.com +31 (650) 525650 Yes
Turkmenistan Intergraph UK support-icas-nw-europe.ppm@hexagon.com +44 1332 207740 Yes
Uganda Chempute support@chempute.com +27-31-7646840 Yes
Ukraine
Intergraph Poland
lukasz.trzewikowski@hexagon.com +48 22 495 8820
Yes
United Arab Emirates ImageGrafix UAE support@igfzco.com +971 4 880 0857 Yes
United Kingdom Intergraph UK support-icas-nw-europe.ppm@hexagon.com +44 1332 207740 Yes
Uruguay Intergraph Venezuela esther.rosario@hexagon.com +58 212-959-5344 Yes
USA - CAD ECE Design support@ecedesign.com (713) 623-1502 Yes
USA - CAD Plant Design Solutions
support@plantdesignsolutions.com
(888) 438-3850 X101
Yes
Uzbekistan Intergraph UK support-icas-nw-europe.ppm@hexagon.com +44 1332 207740 Yes
Venezuela Intergraph Venezuela esther.rosario@hexagon.com +58 212-959-5344 Yes
Vietnam True Technology letuduong@truetech.com.vn +84 (8) 3848-0936 Yes
Western Sahara Chempute support@chempute.com +27-31-7646840 Yes
Zambia Chempute support@chempute.com +27-31-7646840 Yes
Zimbabwe Chempute support@chempute.com +27-31-7646840 Yes
All Others Intergraph CAS crm.ppm@hexagon.com (800) 766-7701 Yes