The support staff at COADE is the development
staff so you receive knowledgeable help directly from those
responsible for the software, without any intermediate personnel
to confuse the issue. Faxes, e-mails, and telephone calls
are handled immediately upon receipt. There are no automated
answering systems, message queues, or delays. We strive to
offer a wide array of support options that fully meet our
customers' needs.
Software updates (builds) for
licensed users.
Telephone and Internet utilities
to link several offices together for conferences
and presentations.
Maintenance tools for COADE's
External Software Lock (ESL) for licensed
users.
Short subjects with audio that
walk through the step-by-step operation of
program tasks.
COADE's training programs and
worldwide class schedules.
Sorted bibliographies of useful
topics for COADE users and Technical Articles
answering common tech support questions.
Open forums for each product
group providing candid interaction among users
and technical staff.
Library (PDF downloads) of current
and past COADE Engineering Newsletters.
Secure Internet tools that allow
COADE technical staff to view your display
and assist in the operation of company software.
Web site links of interest to
the COADE user community.
